Repairing Your Damaged or Broken Hearing Aid

Time takes its toll on all technology. No matter how well you care for and maintain your devices, they will start to falter or parts will eventually wear out through the course of normal use.

Some common hearing aid repairs you can try at home are:

  • Replace your battery
  • Remove and reinsert your hearing aid
  • Clean your hearing aid using a cleaning tool
  • Replace the wax filter
  • Open and close the battery compartment
  • Make sure the battery compartment is free of obstructions
  • Check your input settings

 

How Much Do Hearing Aid Repairs Cost?

Despite your best home-repair efforts, sometimes your devices need the expertise of a professional. The cost to fix a broken or damaged hearing aid depends on the warranty, how damaged the device is, and the cost of replacement parts for your unit.

If it’s still under warranty, and you bought the device from us, your repair costs will likely be minimal — if there’s a charge at all. If the warranty has expired or the device was purchased elsewhere, it will cost more to fix. Cracked shells on custom-molded devices can be expensive, but in some cases these cracks can be repaired.

 

When Is Your Hearing Aid Beyond Repair?

It takes a hearing aid expert to properly diagnose a damaged hearing aid, but you can assume your hearing aids are beyond repair if:

  1. Your devices are more than three years old. Hearing aids typically last for three to five years. Beyond that, repair needs are likely to pile up. It might make more financial sense to get some new devices.
  2. The damage is visible. Although the damage may not be as bad as it looks, if your hearing aid has been stepped on or smashed in some other way, it may be unfixable.
  3. Your hearing aids have an extensive repair history. If your hearing aid has undergone multiple repairs for the same or different issues, it may be beyond saving.

A manufacturer’s warranty essentially states that the product should work for as long as the warranty lasts — nothing beyond that is guaranteed. Balancing the cost of repairs with the cost of a new system (and how it will benefit your life) can be tricky, but our practice can help you determine a proper course of action after diagnosing the damage and estimating repair costs.

If you’re having any trouble with your hearing aids, please contact us. We’re happy to help you determine what options are available to fix your broken hearing aid.


Frequently Asked Questions

Are hearing aids easily broken?
Because of how small and light today’s hearing aids are — and because of how delicate the internal components are — any excessive force applied to the device may crack the outer shell, which is likely to compromise its function permanently. Internal components might be moisture resistant, but submersion can still permanently damage the unit.
Are hearing aids waterproof?
A few hearing aid brands are waterproof, but by and large, most hearing aids are not. Some internal components in some hearing aids are water resistant, meaning they’ll protect against humidity or condensation to a degree. Direct contact with liquid, or submersion, should be avoided.
Does insurance cover my hearing aid repairs?
Contact your insurer’s customer service line to find out for sure, but typically, insurance does not cover the cost of hearing aid repairs. Extended-coverage plans that protect against damage, however, are available for some hearing aids at All About Hearing. Please call our office to learn more about protecting your investment in better hearing!
How do I know if my hearing aids are broken?
Only device diagnostics by a professional can determine that, but your devices might be broken if you have tried troubleshooting them using the tips above but are still experiencing difficulties getting them to work correctly.
What activities can damage hearing aids?
If you aren’t using hearing aids that are tightly secured, any intense physical activity might jar them loose. Swimming or showering without first removing your devices can also cause damage, as most hearing aids are not rated to withstand water.
Where can I repair my hearing aids?
Our practice can help diagnose the problem with your technology, and we will offer a repair if fixing the device is possible. In many cases, when you’ve purchased your technology at All About Hearing, repairs for devices that are still under warranty carry a minimal charge, if any at all.

Need Your Hearing Aids Repaired?

Reach out today and we'll get them evaluated.

Request an Appointment